Thriving Retail Today: What are the Key Ingredients?

What drives successful brick-and-mortar retail today? What lessons can be learned from outperformers that can help owners improve their retail centers or plan better ones? How do shopping centers thrive alongside the convenience of e-commerce? And how can cities and towns help support successful retail development in their downtowns and in neighborhoods?

I was pleased to moderate a webinar for the Urban Land Institute on March 15, 2023 with a panel of outstanding retail center owners: Jodie McLean, Chief Executive Officer of EDENS, Cathy Jones, President and CEO of Sloss Real Estate Company; and Gavin Thomas, Vice President of Development for Hendricks Commercial Properties. ULI members can view the webinar here.

The webinar was based on a report I co-authored for ULI that can be downloaded here.